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Returning Wovar orders
Not satisfied with the products you ordered, or do you no longer need them? That's possible! In that case, we recommend that you send it back to us. You can see below how that works.
Due to a fire at one of Wovar's properties, processing your return may take approximately two weeks longer than usual.
Return period
At Wovar, every customer is entitled to a return period of 100 days. The withdrawal period starts after receipt of the package. It does not matter whether it concerns a partial return or a complete return of your order. Was a product delivered incorrectly or defectively? Then we request that you contact us immediately, so that we can solve the problem right away.
Return conditions
You can return products to us when:
- The item is unused;
- The article does not contain any traces of use;
- The item is viewed/tried in the same way you would in a store.
Way of return
For returns, we ask you to use our own return form, which you can put in the box. You always send the package to the address below:
Wovar B.V.
Narvikweg 4
9723 TV, Groningen
Do you have any questions? Please contact us:
Phone: 31 50 - 211.34.34
Email: info@wovar.com
You can download the return form here.
Please note: the direct costs for returning a package must be accounted for by you yourself.