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Returning Wovar orders
Not satisfied with the products you ordered, or do you no longer need them? That's possible (excluding customized products)! In that case, we recommend that you send it back to us. You can see below how that works.
At Wovar, every customer is entitled to a return period of 100 days. The withdrawal period starts after receipt of the package. It does not matter whether it concerns a partial return or a complete return of your order. Was a product delivered incorrectly or defectively? Then we request that you contact us immediately so that we can solve the problem right away.
Products that you have made to measure via Wovar are made according to the specification entered by you. Our standard return policy, therefore, does not apply. The sale is considered final after a successful payment has been made.
You can return products to us when:
- The item is unused;
- The article does not contain any traces of use;
- The item is viewed/tried in the same way you would in a store.